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Save 70+% on Microsoft Support 

Support | Plan | Build | Security

Can't resolve? Escalate your Issue to Microsoft - With Zephyr

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Microsoft Support

Every organization that utilizes Microsoft Technologies need support - Without a doubt!

The reality is that most companies cannot afford direct Microsoft support agreements.

This is where we come in - Your business's gateway to direct access to Microsoft Support, at a fraction of the cost.​

Simple. Faster. Cheaper.

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On Premise

Comprehensive Support for Your On-Prem Infrastructure
Running Microsoft workloads on-prem? Get expert support for your servers, databases, and applications without the high cost of a traditional Microsoft support agreement.


✔️ Reduce Downtime with fast issue resolution
✔️ Secure & Optimize your infrastructure
✔️ Expert Guidance for troubleshooting and maintenance

Cloud

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Seamless Microsoft Cloud Support
Leverage the power of Azure, M365, and other Microsoft Cloud services with dedicated support tailored to your business needs.

 


✔️ Resolve Issues Quickly and keep your cloud running smoothly
✔️ Optimize Costs and enhance performance
✔️ Stay Secure with proactive cloud monitoring

Severity Response Time

A

Severity A - Critical Business Impact

Initial Response Time: Less than 1 hour.

For issues that severely disrupt business operations (e.g., complete service outages or major performance degradations) requiring immediate and continuous support.

B

Severity C - Moderate Business Impact

Initial Response Time: Less than 2 hours.

For issues that significantly affect operations without causing a complete outage, ensuring prompt attention during extended hours.

C

Severity C - Minimal Business Impact

Initial Response Time: Less than 4 business hours.

For issues with limited impact on day-day operations where workarounds exist, with responses provided during standard business hours.

✅Save 70%+ on Microsoft Support costs
✅Microsoft-backed resolution for on-prem & cloud
✅Seamless escalation to Microsoft when needed

What's next?

Save your company hundreds of thousands of dollars.
Employ more people.
Allow your business thrive.

Zephyr Global
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All rights reserved.

Your Trusted Partner for Affordable Microsoft Support Services and Digital Transformation Solutions!

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