The AI Microsoft Support solution you've always needed
Support | Plan | Build | Security
Our AI-powered assistants provides 24/7 technical support, instant solutions, and strategic guidance to optimize operations. It is engineered to be scalable and more importantly affordable.
You are now able to unlock efficiency, scalability, and innovation, as and when you need it empowering your team to resolve issues quickly and efficiently.
Use your time wisely
Your IT Assets in One Place
AI empowers your team with a seamless experience, providing the answers they need, allowing you to focus on more complex challenges.
We have created a suite of AI Assistants all in ONE platform.
Wait times reduced to milliseconds
Get instant solutions with no delays—no more waiting for long response times. Get the answers you need, right when you need them.
Explore the Neo Suite
Meet your Microsoft Support Assistant
Neo is an AI Microsoft IT Assistant providing 24/7 technical support, instant solutions, and strategic guidance, optimizing your operations effortlessly.
Neo solves for: Cost: High expense may be prohibitive for smaller organizations, leading to potential underutilization of support resources. Complexity in Offerings: Services and benefits can be complex to navigate and understand, making it hard to determine coverage and utilization. Service Level Variability: Varying response times and escalation paths, especially with support agents in different time zones, make management challenging. Scope of Coverage: Ambiguity around included and excluded items can lead to misunderstandings about coverage. Contractual Terms and Conditions: Detailed and complex terms can be difficult to interpret and apply, affecting the ability to maximize support benefits.
Neo - Microsoft Support is your go-to expert for all things Microsoft, offering thorough support across the entire spectrum of Microsoft products and services. Here's how it can assist you:
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Setup Guidance: Whether you're setting up Azure for cloud computing, configuring Microsoft 365 applications, or installing Windows, the Assistant provides clear, step-by-step instructions to ensure everything is set up correctly.
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Issue Resolution: If you encounter any problems, Neo helps diagnose & resolve issues efficiently. It offers detailed troubleshooting steps tailored to each specific scenario
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Training Opportunities: To enhance your team's support skills, the Assistant directs you to training resources. These include courses and tutorials designed to upskill your team and deepen their understanding of Microsoft technologies.
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Additional Resources: For further verification and detailed documentation, the Assistant provides links to Microsoft support documentation. These resources offer comprehensive explanations and additional solutions for more complex issues.​​
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25%
A quarter of all companies are adopting Artificial Intelligence because of labour shortages
$407 Bn
The AI market is projected to reach a staggering $407 billion by 2027
97 M
Research estimates AI will create 97 million jobs
97%
97% of business owners believe AI will help their business
Zephyr Makes it easier for everyone to
Adopt Artificial Intelligence
Instant Solutions, No More Waiting
Neo offers immediate answers, minimizing downtime and boosting productivity.
Boost Efficiency
Streamline tasks with Neo, freeing up time for high-value initiatives and enhancing efficiency.
For All Organization Sizes
Neo scales to fit any organization, from startups to global enterprises.
Reliable & Accurate
Neo delivers consistent, reliable information for successful interactions.
24/7 Accessibility
Neo offers round-the-clock support, eliminating wait times and ensuring timely assistance.
Advanced AI
Neo evolves with advanced AI, continuously improving to meet your changing needs.
AI Assistants run seamlessly on our platform or your cloud environment
100% Data Privacy & GDPR Compliant
Deliver exceptional service.
Effectivley.
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